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To prepare for the Salesforce Experience-Cloud-Consultant Certification Exam, candidates can take advantage of various resources offered by Salesforce, such as training courses, study guides, and practice exams. They can also join the Salesforce community to connect with other professionals and learn from their experiences. It is recommended that candidates have at least six months of hands-on experience with the Salesforce Experience Cloud before taking the exam.

To become certified as a Salesforce Certified Experience Cloud Consultant, candidates must pass the Experience-Cloud-Consultant Exam. Experience-Cloud-Consultant exam is administered by Salesforce and can be taken at any authorized testing center. Candidates who pass the exam receive a certificate that is valid for two years from the date of issuance.

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Salesforce Certified Experience Cloud Consultant Sample Questions (Q61-Q66):

NEW QUESTION # 61
DreamHouse Reality (DR) is switching to a franchise-based business model in order to grow its market share.
Franchises as well as properly appraised at DR, will immediate access to a real estate opportunity in their area as soon, as it crosses a threshold.
What should the Experience Cloud consultant recommend for record sharing?

A. Sharing Rule
B. Apex sharing
C. Account Hierarchy
D. Sharing Set

Answer: A

Explanation:
To share records with partners who will work on low-severity B2C customer issues, DR should use sharing rules. Sharing rules allow you to extend sharing access to users in public groups, roles, or territories. You can use sharing rules to share records owned by internal users with partners based on criteria such as record type, field value, or ownership.

NEW QUESTION # 62
What are two ways a question can be escalated to a case?
Choose 2 answers

A. Manually by users commenting ''Escalate''
B. Manually by a moderator selecting ''Escalate to Case'' in the Feed
C. Automatically via process Builder by meeting specified criteria
D. Automatically via Case Assignment Rules

Answer: B,C

NEW QUESTION # 63
Northern Trail Outfitters has an Experience Cloud site using the Customer Service template. They have noticed that many questions take a long time to receive a response or go completely unanswered.
Which functionality would allow questions to get internal visibility?

A. Limit the number of questions posted per day.
B. Create moderators for each topic.
C. Tell users to submit a case for unanswered questions.
D. Enable Escalate to Case.

Answer: D

Explanation:
This functionality allows UMS to create a case from a question that has not received a response or has received an unsatisfactory response. UMS can enable this functionality from Experience Builder settings and specify the criteria for escalating a question, such as the number of days without a reply or the number of downvotes. UMS can also assign a queue or an owner for the escalated cases and notify them by email.

NEW QUESTION # 64
An Experience site is built in an Unlimited org. Some of the pages within the site are exposed to guest users.
How many page views are allowed per month?

A. 5 million
B. 100,000
C. 500,000
D. 1 million

Answer: D

NEW QUESTION # 65
Northern Trail Outfitters has configured chat so customers can quickly get answers to their questions by chatting with an agent while browsing the Experience site.
How should an administrator embed the chat window in an Experience site?

A. Create an Embedded Service quick action.
B. Create a custom component using the Embedded Service API.
C. Add the Embedded Service component to Builder pages.
D. Configure the Embedded Service connector.

Answer: C

Explanation:
The Embedded Service component allows you to embed a chat window in your Experience Cloud site, so customers can chat with agents while browsing the site. You can add the Embedded Service component to any Builder page and configure its properties, such as the chat button label, pre-chat fields, and offline support.

NEW QUESTION # 66
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Exam Experience-Cloud-Consultant Actual Tests | Reliable Experience-Cloud-Consultant Braindumps Files

Reliable Experience-Cloud-Consultant Braindumps Files, Experience-Cloud-Consultant Test Dumps Demo

Salesforce Certified Experience Cloud Consultant Sample Questions (Q61-Q66):

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