100% Pass Quiz 2025 Salesforce Updated Salesforce-AI-Associate: Salesforce Certified AI Associate Exam Updated Dumps

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Salesforce Salesforce-AI-Associate Exam Syllabus Topics:

Topic	Details
Topic 1	AI Capabilities in CRM: Get familiar with the benefits of AI and capabilities of CRM.
Topic 2	Ethical Considerations of AI: It delves into the ethical challenges of AI such as human bias in machine learning, lack of transparency, etc. The topic also explains how to apply the Trusted AI Principles of Salesforce to given scenarios.
Topic 3	Data for AI: Questions about the importance of data quality and different elements or components of data quality are related to this topic.
Topic 4	AI Fundamentals: This topic discusses the major principles and applications of AI within Salesforce. It also focuses on different types of AI and their capabilities.

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Salesforce Certified AI Associate Exam Sample Questions (Q18-Q23):

NEW QUESTION # 18
Which type of AI can enhance customer service agents' email responses by analyzing the written content of previous emails?

A. Machine learning
B. Deep learning
C. Natural language processing

Answer: C

Explanation:
Natural language processing (NLP) is the type of AI that can enhance customer service agents' email responses by analyzing the written content of previous emails. NLP technologies interpret and generate human language, allowing AI systems to understand, respond to, and even anticipate customer needs based on email interactions. This capability helps in crafting more relevant, accurate, and personalized email responses, improving customer service quality. Salesforce utilizes NLP in its Einstein AI platform to augment various customer service functions. More about Salesforce Einstein's NLP capabilities can be found on the Salesforce Einstein page at Salesforce Einstein NLP.

NEW QUESTION # 19
What is a sensitive variable that car esc to bias?

A. Education level
B. Gender
C. Country

Answer: B

Explanation:
Explanation
"Gender is a sensitive variable that can lead to bias. A sensitive variable is a variable that can potentially cause discrimination or unfair treatment based on a person's identity or characteristics. For example, gender is a sensitive variable because it can affect how people are perceived, treated, or represented by AI systems."

NEW QUESTION # 20
Which action should be taken to develop and implement trusted generated AI with Salesforce's safety guideline in mind?

A. Develop right-sized models to reduce our carbon footprint.
B. Be transparent when AI has created and automatically delivered content.
C. Create guardrails that mitigates toxicity and protect PII

Answer: C

Explanation:
"Creating guardrails that mitigate toxicity and protect PII is an action that should be taken to develop and implement trusted generativeAI with Salesforce's safety guideline in mind. Salesforce's safety guideline is one of the Trusted AI Principles that states that AI systems should be designed and developed with respect for the safety and well-being of humans and the environment. Creatingguardrails means implementing measures or mechanisms that can prevent or limit the potential harm or risk caused by AI systems. For example, creating guardrails can help mitigate toxicity by filtering out inappropriate or offensive content generated by AIsystems. Creating guardrails can also help protect PII by masking or anonymizing personal or sensitive information generated by AI systems."

NEW QUESTION # 21
Cloud Kicks wants to create a custom service analytics application to analyze cases in Salesforce. The application should rely on accurate data to ensure efficient case resolution.
Which data quality dimension Is essential for this custom application?

A. Consistency
B. Age
C. Duplication

Answer: A

Explanation:
Explanation
"Consistency is the data quality dimension that is essential for creating a custom service analytics application to analyze cases in Salesforce. Consistency means that the data values are uniform and follow a common standard or format across different records, fields, or sources. Consistent data can ensure that the custom application can accurately and efficiently analyze cases and provide meaningful insights."

NEW QUESTION # 22
Why is it critical to consider privacy concernswhen dealing with AI and CRM data?

A. Ensures compliance with laws and regulations
B. Increases the volume of data collected
C. Confirms the data is accessible to all users

Answer: A

Explanation:
"It is critical to consider privacy concerns when dealing with AI and CRM data because it ensures compliance with laws and regulations. Data privacy is the right of individuals to control how their personal data is collected, used, shared, or stored by others. Data privacy laws and regulations are legal frameworks that defineand enforce the rights and obligations of data subjects, data controllers, and data processors regarding personal data. Data privacy laws and regulations vary by country, region, or industry, and may impose different requirements or restrictions on how AIand CRM data can be handled."

NEW QUESTION # 23
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100% Pass Quiz 2025 Salesforce Updated Salesforce-AI-Associate: Salesforce Certified AI Associate Exam Updated Dumps

Salesforce Salesforce-AI-Associate Exam Syllabus Topics:

Highly-demanded Salesforce-AI-Associate Exam Braindumps demonstrate excellent Learning Questions - ValidTorrent

Salesforce Certified AI Associate Exam Sample Questions (Q18-Q23):

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