Office Management and Secretarial skills

6 hours 30 minutes 3 Enrolled No ratings yet All Levels

Why select this short course?

Office management and secretarial skills involve organizing, planning, coordinating, and controlling office activities to achieve business goals efficiently. Effective office management leads to high productivity and strong employee performance. The FIBF Office Management and Secretarial Skills course provides comprehensive training to help individuals learn how to run offices efficiently and improve overall workplace effectiveness.

Xirfadaha Maamulka xafiiska iyo xoghayntu waxay ka kooban yihiin abaabulka, qorsheynta, isku-duwidda, iyo xakamaynta hawlaha xafiiska si si hufan loogu gaaro yoolalka ganacsiga. Maamulka xafiiska ee wanaagsan wuxuu leeyahay wax soo saar sare iyo waxqabad shaqaale oo xooggan. Koorsada FIBF ee Maamulka Xafiiska iyo Xirfadaha Xoghaynta waxaad ka helayasaa tababar dhammaystiran oo ka caawiya Maamulaha/dadka inay bartaan sida si hufan loo maamulo xafiisyada loona hagaajiyo guud ahaan waxtarka goobta shaqada

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$4 $6
  • All Levels
  • 3
  • 6 hours 30 minutes
  • May 26, 2026
  • Enrollment validity: 60 days
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Audience

  • Who should attend?
  • The Certificate in Office Management and Secretarial skills Course by FIBF is suitable for:
  • • Business owners who wish to develop office management work in senior management.
  • • Office managers in all companies and institutions.
  • • Office Administrators
  • • Entrepreneurs managing their own offices
  • • Accounting and Bookkeeping Assistants
  • • Receptionists or Front Office Staff
  • • Executive Directors and Assistants
  • • Heads of various departments
  • • Recent graduates or school leavers
  • • Supervisors or Team Leaders in Administrative Roles
  • • Human Resources Managers

What Will I Learn?

  • Module 01: Concept Office Management and Secretarial Skills
  • 1.0. Overview Course Office Management and Secretarial Skills
  • 1.1. Course Content
  • 1.2. Introduction To Office Management
  • 1.3. Importance Of Office Management And Secretarial Skills
  • 1.4.1. Principles of Management (Part One)
  • 1.4.2. Principles of Management (Part Two)
  • 1.5.1 Functions Of Management (Planning)
  • 1.5. 2. Functions oF management (Organizing Resources)
  • 1.5.3. Functions Of Management (Controlling and Staffing)
  • 1.5.4 Functions Of Management (Communication, Working with IT, and Motivation)
  • Module 02: Structure of office management and Office Work
  • 2.1: Structure of Office Management & Secretarial Skills
  • 2.2. Definition of Office Work
  • 2.3. The Role of an Executive Manager and the Responsibilities They Hold.
  • Module 03: Archiving and Retrieval of Documents
  • 3.1. The Concept and Definition of Filing.
  • 3.2. Factors to Consider When Choosing a Filing Method.
  • 3.3.1. Methods of filing (Alphabetical Filing & Numeric Filing System)
  • 3.3.2 Methods Of Filing (Terminal Digit Filing System & Alphanumeric Filing System)
  • Module 04: Office Communication skills
  • 4.1. Definition of communication skills
  • 4.2. Types of Communication
  • 4.3. Use Good Office Management To Control Chaos (Part One)
  • 4.4. Use Good Office Management To Control Chaos (Part Two)
  • Module 05: Organizational Skills & Planning Of Work
  • 5.1: Skills Of Organization And Planning Of Work
  • 5.2. Importance of effective organization
  • 5.3. How To Improve Your Organizational Skills
  • 5.4.1 Problem Solving
  • 5.4.2. Decision Making
  • Module 06: Secreterial Skills
  • 6.1. The concept of secretarial skills
  • 6.2. How to Develop Your Secretarial Skills
  • 6.3. The Advantages of Having Strong Secretarial Skills
  • 6.4. Top Secretarial Skills in the Workplace
  • 6.5. Secretarial Duties Before Meeting
  • 6.6. During the Meeting
  • 6.7. Post-meeting follow-up
  • 6.8. Secretarial Ethics

Nim'an H.Barkhad

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