Office Management and Secretarial skills

1 Enrolled No ratings yet All Levels

Why select this short course?

Office management and secretarial skills are the methods of organizing, planning, controlling, and coordinating the activities initiated in the office to achieve business goals. Thus, vibrant office management is seen in the effectiveness and exceptional work output from employees in an office. Are you looking for a comprehensive office management and secretarial skills course? How can you learn how to run your office as efficiently as possible? FIBF answers all these questions through the Office Management and Secretarial Skills course.

$5
  • All Levels
  • 1
  • January 18, 2026
  • Enrollment validity: 45 days
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Audience

  • Who should attend?
  • The Certificate in Office Management and Secretarial skills Course by FIBF is suitable for:
  • • Business owners who wish to develop office management work in senior management.
  • • Office managers in all companies and institutions.
  • • Office Administrators
  • • Entrepreneurs managing their own offices
  • • Accounting and Bookkeeping Assistants
  • • Receptionists or Front Office Staff
  • • Executive Directors and Assistants
  • • Heads of various departments
  • • Recent graduates or school leavers
  • • Supervisors or Team Leaders in Administrative Roles
  • • Human Resources Managers

What Will I Learn?

  • Module 1: Concept of Secretarial and Office Management
  • • The concept of secretarial and office management
  • • Principles of management
  • • Functions of management
  • • Importance of office management and Secretarial Skills
  • Module 2: Structure of office management and Office Work
  • • Structure of office management
  • • Definition of Office Work
  • • Executive Manager?
  • • What Does an Executive Manager Do?
  • • Executive Management Skills
  • • How to Improve Your Executive Management Skills?
  • Module 3: Archiving and Retrieval of Documents
  • I. The Concept of Definition of filing
  • II. Methods of Filing
  • • Alphabetical Filing System
  • • Numeric Filing System
  • • Terminal Digit Filing System
  • • Alphanumeric Filing System
  • III. Factors to Consider When Choosing a Filing Method
  • • Type of Documents
  • • Volume of Documents
  • • Frequency of Access
  • • Office Space
  • • Digital vs. Physical
  • Module 4: Office Communication skills
  • • Definition of communication skills
  • • Types of Commination
  • • Relational skills and handling work pressures
  • • Use good office management to control chaos
  • Module 5: Organizational Skills
  • • What are organizational skills?
  • • Importance of effective organization
  • • How to improve your organizational skills
  • • Problem solving and Decision making
  • Module 6: Introduction Secretarial
  • • The concept of secretarial skills
  • • How to Develop Your Secretarial Skills
  • • The Advantages of Having Strong Secretarial Skills
  • • How to Improve Your Secretarial Skills with Technology
  • • Top Secretarial Skills in the Workplace
  • • Secretarial Duties Before and After Meeting
  • • Secretarial ethics
  • • Roles and Responsivities of Secretary

Nim'an H.Barkhad

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160
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Courses
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